About Us
TopQuote is a UK based insurance broker, helping people every day, just like you to protect against the financial impact of death, illness or unforeseen circumstances that impact your income or your home.
We work with some of the largest insurance companies in the industry, offering Defaqto-rated products which have achieved a 4- or 5-star rating, so you can rest assured you’re getting some of the best quality insurance available.
Customer
Charter
Customer Charter
We put people, not products first. Once we’ve received your details by telephone, we visit our life insurance and critical illness customers at home, making sure to answer any questions you have and completing the paperwork in person.
Our client account manager service also means that we get to know your individual needs. Whatever your circumstances, we can help find the right solution for both you and your family.
Watch David’s story.
People we've helped
The phone call which helped me to decide on this was excellent, polite and very clear. It helped give info without a ‘hard sell’ in any way. I appreciated both the phone call and the visit to go through documents relating to the new policy. The courier was also excellent. Thank you.
I was very happy with the service I received from Liton during his phone call. He was very helpful and full of information regarding my current policy and also gave good, solid information regarding out new policy. Bill, as usual, was prompt and pleasant.
Top Quote deal with your requirements extremely efficiently. Treat you like yours is the only policy they deal with. A very experienced team of people that answer every question however silly it may seem... I am very happy with my policy and would recommend Top Quote every time! if I could give more than 5 stars I would. Thank you.
Fantastic experience buying life insurance-very detailed explanation and prompt follow up.
Friendly service, and very polite and helpful in making me understand the choices I had and didn’t try to rip me off.
I have found the customer service to be excellent, people that answer the phone and take the time to ensure that you have all that you need, highly recommended.
What a fantastic team they have, customer service second to none. Always dealt with us in a friendly and professional manner. Any questions asked by phone/email quick response. We had the pleasure in dealing with Tan, made us feel at ease and explained everything in a way we understood. Had a follow up call, remembering our last conversation, really felt like we were speaking with a friend. HIGHLY RECOMMENDED!
Everyone I spoke to at Top Quote were extremely helpful, friendly, took time to explain details so that I was able to make informed choices on the policies I purchased. Very understanding staff when I needed more time to get the practicalities sorted due to having a busy family life. Overall great service and experience.
Excellent service and assistance from the team, the follow-ups are also very useful and great advice. Everything is in plain English too and they are prepared to run through details a number of times to ensure clarity. Having the courier deliver and go through the documents prior to endorsement really gives confidence in the insurance products and services.
I have been very impressed with my experience of TopQuote. Everything was explained clearly and professionally and I was able to make my own decision without pressure. All in all, a very smooth process. Thank you.
